Invite a customer ...
Invite a customer to speak to your employees. He will tell them exactly what is required of them. This is not only a great way to train your employee about customer expectations but also to build honest and transparent relationships with your customers.
1 comment:
u gt tht right buddy...and as Sam Walton seees it..“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
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